Return Policy
que sera' Return Policy Online
quesera-style.com accepts returns within 30 days of receipt for a refund, exchange or store credit. Shipping charges will not be refunded. You will be responsible for any return shipping costs. You will be responsible for shipping charges if a return is exchanged. The following items are NOT returnable: hair accessories, sale merchandise, personalized items and custom items. Please send back returns to the following address:
que sera' Returns
244 Water Street
Excelsior, MN 55331
(952) 924-6390
Please include your order number and/or packing slip with your return. Also, please provide your contact information: name, address, phone and/or email address. Items must be in the original packaging or may be subject to a 20% restocking fee. Items must be in new condition and unused.
If you receive an item that is damaged or defective you need to notify customer service 952-924-6390 or quesera@lauerstores.com within 10 days of receipt to file a claim.
que sera' In-Store Return Policy
que sera' accepts returns for store credit or exchange within 10 days of receipt. No returns on hair accessories, sale merchandise or personalized or custom items.